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FAQ

What is your turnaround time?

Turnaround times vary depending on the product and is generally either 2 Business Days or 3 to 4 Business Days. Please see the graphic above for specific times.  Pickup time: Is after 3:30pm on the day your order is due or anytime on days after your order is due.

Two Business Days

  • Orders placed on Monday are Ready for pickup on Wednesday at 3:30pm
  • Orders placed on Tuesday are Ready for Pickup on Thursday at 3:30pm
  • Orders placed on Wednesday are Ready for pickup on Friday at 3:30pm
  • Orders placed on Thursday are Ready for pickup on Monday at 3:30pm
  • Orders placed on Friday are Ready for pickup on Tuesday at 3:30pm
  • Orders placed on Saturday or Sunday are Ready for pickup on Wednesday at 3:30pm

3 to 4 Business Days

  • Orders placed on Monday are Ready for pickup on Friday at 3:30pm
  • Orders placed on Tuesday are Ready for Pickup on Monday at 3:30pm
  • Orders placed on Wednesday are Ready for pickup on Tuesday at 3:30pm
  • Orders placed on Thursday are Ready for pickup on Wednesday at 3:30pm
  • Orders placed on Friday are Ready for pickup on Thursday at 3:30pm
  • Orders placed on Saturday or Sunday are Ready for pickup on Friday at 3:30pm
Can I rush my order?

We do have a rush fee – the rush fee is $25 or 10% of your order whichever is higher. You can request a rush by e-mailing or calling.  We also have Same-Day flyers available if your order is a standard 8.5in x 11in Flyer.

Please Note:You cannot request a rush inside an order – we do not always read the order notes until a job has begun being processed (the day after it’s placed) and that may be too slow.

 

Do you have a minimum order?

We have two kinds of minimums – a checkout minimum of $9 and item minimums. Our minimums are among the lowest in the industry.

  • Checkout Minimum: Currently the minimum to checkout is $9.  This is required by our credit card processing. Every order must meet the $9 minimum in order to complete checkout – we have no way to circumvent this.
  • Item Minimum: There is at least a $5 minimum per item on every product. Different versions of the same design cannot be used to meet the item minimum – this minimum is per design. 
  • Minimums on some items are higher: There are some products that have a higher minimum due to the labor involved. Please check the specific item for the minimum.

 

What happens if I don't meet the minimum?

If you add an item to your cart and it’s less than the item minimum then it will round up the cost of that item to the minimum.  If you complete checkout without meeting the checkout minimum it will round your total up to that minimum amount.

Can you ship my order?

We ship packages out every day. During checkout you will have the option to select either Local Pickup or Standard Shipping.  Our standard shipping takes between 2 to 3 Business days. 

We ship via FedEx and USPS using their flat rate services.  The choice of which carrier to use depends on several factors – the size of the order, how long the carrier takes to deliver and what the price of delivery is to your location.